AnvilEight LLP Refund Policy
Effective Date: This Refund Policy was last updated and is effective on July 19, 2017
AnvilEight LLP ("The Company" or “us”, “we”) agrees to furnish services to and accept payments from the subscriber of services ("Client" or “you”, “your”), subject to the following Refund Policy.
AnvilEight reserves the right to change our Refund Policy at any time. We will notify Clients by posting an updated policy in this location. You acknowledge and agree that it is your responsibility to review the Refund Policy when making payments to AnvilEight and to be aware of any modifications. The "Effective Date" will indicate if the Refund Policy has been updated and as of what date. Your submission of payment to us after such modifications will constitute your: (a) acknowledgment of the modified Refund Policy; and (b) agreement to abide and be bound by the modified Refund Policy. If you do not agree to these terms, please contact us in writing at email@example.com.
Refund and Disputes
ALL PAYMENTS TO ANVILEIGHT ARE NONREFUNDABLE, unless otherwise stated.
Please see the applicable section below for more details about your particular service or product:
All payments are non-refundable. This includes one-time setup fees, prepayment fees, and subsequent charges regardless of usage. Client shall not be entitled to any refunds, pro-rated or otherwise, in the event of early termination of this agreement by The Company according to the terms herein. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer or payment provider (chargeback) that, in AnvilEight LLP's sole discretion is a valid charge under the provisions of the TOS and/or AUP, you agree to pay AnvilEight, LLP an "Administrative Fee" of not less than $75 and not more than $200.
Software Development, Design and Consulting Services
In consideration of the time involved by AnvilEight, if at any point you wish to cancel a web or mobile development, visual design or consulting service in process, all paid fees up to that point in the process are non-refundable. The non-refundable policy also includes all retainer or deposit fees paid, even if the project has not yet started. Payment of retainer deposits by Clients signifies the official commitment to the project. AnvilEight will rely upon that commitment for the future scheduling of staff, quotation of resource availability to other prospective clients, and may defer other profitable opportunities in order to staff a committed project. It is impossible to quantify the potential opportunity loss caused by a project cancellation. Therefore no refunds will be issued for any software development services of any kind (including but not limited to web development, security services, web design, consulting, custom software development, site maintenance, hacked site recovery, etc.).
We will specify progress payment milestones in your project quote and/or contract. Upon notification of cancellation by a Client, we will cease all work and issue any final milestone invoices due, if any. Clients are not entitled, and surrender all rights, to any additional work performed by AnvilEight, including but not limited to site changes, enhancements or updates made in our Development site or any in-process work performed since the last paid milestone. If a Client wishes to obtain the rights to the most current work in process at the time of cancellation, all outstanding invoices, including the final invoice issued after cancellation notification, must be paid in full.
We reserve the right to refuse service to anyone at any time for any reason.
The Company is not responsible for data integrity on hosting accounts terminated for non-payment, refunds, or cancellations.
Anything not explicitly stated in this Refund Policy is subject to interpretation at AnvilEight's sole and absolute discretion.
Please direct all questions regarding our Refund Policy to firstname.lastname@example.org