AnvilEight offers up to 12 months bug resolution warranty.
Matter of warranty
We provide bug resolution warranty for the software developed by AnvilEight from scratch. This means that all the code was conducted by AnvilEight's developers and AnvilEight has full access to the code. AnvilEight requires to have full access to the servers that host an application. Subjects of warranty are:
- Websites. Both frontend and backend
- Libraries and modules
- iOS and Android applications
Application behavior that does not match with described in specification considered as issue and leads to a warranty case. Absence of specification or ambiguous treatment does not considered as a matter of warranty. Anything that was not explicitly stated in written does not lead to a warranty case.
- Acknowledgement within 24 hours during business hours
- Provide an estimated time required to resolve an issue within 24 hours after acknowledgement
- Make necessary fixes and apply them to working environment
- Report back what was the issue and steps performed to resolve it
Free 3-months warranty for developments with budget of more than 80'000 US dollars or equivalent.
Free 1-month warranty for developments with budget of more than 30'000 US dollars or equivalent.
Free 2-weeks warranty for any development.
Please, contact us if you need to customize your warranty terms. Warranty terms described above may differ from the actual terms stated in a contract. This page is for review only.